Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Deel en jul 2021
Entrevista
They send homework for the selected ones first.
There are some questions about product knowledge and they check if you're analyzing and searching your answers.
The other part consists of some angry, happy customer scenarios and they check how you handle the customers.
If you pass the assignment, they invite you Google Meet to talk face to face with their Team Lead.
Preguntas de entrevista [1]
Pregunta 1
Why do you want this role?
Why remote?
In your opinion what are the pros and cons for working remote?
What if a customer angry with you but he made a mistake.. How can you explain him?
Me postulé a través de una recomendación de un empleado. El proceso tomó 1 semana. Acudí a una entrevista en Deel (Bogotá, Cundinamarca) en dic 2025
Entrevista
First, I had an interview with Antal that was the amazing recruiter, then I had the next interview with a Team Lead, this one was much more about skills and how I handled process in previous roles. The next interview was with the Manager and for this one they focused more on the improvements of processes and things I did that were above and beyond. And the last one was with a FinTech and Payments Lead, this one was focused on the Deel values. I felt supported and comfortable throughout the entire process, it was well-organized.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a situation where you had to move fast while maintaining quality
Me postulé a través de una recomendación de un empleado. El proceso tomó 3 semanas. Acudí a una entrevista en Deel (Buenos Aires) en dic 2025
Entrevista
Background and experience at first, Technical task about answering customers, later describe how you demonstrate consistency, handle problems and priorities, stay efficient, and go the extra mile when you identify opportunities to improve the team or the product or service being provided. Include role-play examples and explain how you align with Deel’s values.
Preguntas de entrevista [1]
Pregunta 1
Can you describe a time when you remained optimistic despite a challenging situation at work?
It was very fast and precise, moved to the next steps almost the next day after the previous one. The hiring manager was really nice and I think the best way to get in is by referral.
Preguntas de entrevista [1]
Pregunta 1
Phone simulation and chat simulation. The rest were basic customer support questions.
