Preguntas de entrevista para el cargo de Customer Service Representative en DTE Energy

STAR method, be able to answer using this method with a situation or task and be sure to describe the results with a solid result, including quantitative data if possible.

The interview consists of 3 or more people in a panel discussion setting where there are about 3-4 questions asked by each person. They consists of a supervisor for your department, 2 other supervisors or analyst and the union representative. After a few days, DTE will have the HR department call you to advise on the next step which will be drug testing, along with a background check and confirming that you are able to proceed with work.