2 hour interview with two members from the support team who were really warm and friendly. They made me feel very comfortable and seemed to genuinely enjoy working there. They were also open about the challenges they experience and provide a more realistic idea of what to expect in the role and the ideal candidate best suited to their work environment.

Before you ever speak to a live person, via phone or face-to-face, they put you through a very time-consuming, awkward "digital interview". A live person asks you a question, and you have 3 minutes to answer while literally talking to your own reflection. It's so impersonal and very hard to accurately convey responses when self-consciously staring at yourself. Then I took a 2.5 hour assessment of my software skills which was fine. But it also included a personality test where you choose which of two statements best fits you. Sometimes neither are very fitting...nor flattering. After committing all that time to the process, I received, via email, a rejection letter (which had a typo by the way - rather ironic!) It was the worst interview experience I ever had.