Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en DISH (Thornton, CO) en may 2010
Entrevista
I applied on line and took a series of tests (technical pertaining cables,math & decision-making). Be prepared to spend at least 2 hours for the test and be sure to complete it. After the test, it lead me to the interview appointment calendar where I had to choose an interview date.
On the interview, initially, I was asked to fill up some paper works then I was told to use the computer to listen on some customer-tech/sales/customer service representative sample conversations. After listening, I was told to wait for the interviewer. A lady called my name and introduced herself, she's from the HR. We went to a small room and she began to ask questions about my past work experiences.
Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en DISH (Tulsa, OK) en feb 2016
Entrevista
The interview consisted of two phone interviews with simple customer service questions and maybe one technical question and then one face to face interview basically testing your customer service skills. The Interview process was easy, the face to face is held with an actual team manager.
Preguntas de entrevista [1]
Pregunta 1
Describe a time you had to deal with a difficult customer and what was the conclusion?
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en DISH (Littleton, CO) en jul 2010
Entrevista
I applied online. They contacted me for a phone interview. I went in and took a skills test, then was interviewed by an HR rep. After that she passed me on to a hiring manager for another interview.
Preguntas de entrevista [1]
Pregunta 1
All behavioral based questions...describe a time when....