Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en DAS Technology (Scottsdale, AZ)
Entrevista
Easy screening process followed by a scenario where I responded to customer complaints and was graded on them. Was both a fake role play call scenario and a written scenario.
Preguntas de entrevista [1]
Pregunta 1
What would you do if a customer was mad but in the wrong?