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      Búsquedas relacionadas: Evaluaciones de D2L | Empleos en D2L | Sueldos en D2L | Prestaciones en D2L
      Entrevistas en D2LEntrevistas para el cargo de Product Support Analyst en D2LEntrevista en D2L


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      Entrevista para Product Support Analyst

      14 mar 2024
      Candidato de entrevista anónimo
      Calgary, AB
      Sin ofertas
      Experiencia negativa
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 3 meses. Acudí a una entrevista en D2L (Calgary, AB) en feb 2024

      Entrevista

      There was two stages to the interview process. 1) Take-home assignment (Related to SQL and customer service) 2)Behavioral Interview (1 hour long with 2 managers in the field) However, this company process is extremely slow. I did the take home assignment on the Jan 18th and got the interview on Feb 1st. However, after sending multiple follow-up emails I did not get an response from them which is surprising as a lot of people didn't apply for this role. On March 8th, I finally get a response from them. Following the rejection email, they have the audacity to send survey email about the interview. I'm so glad that I got another internship which pays almost double and their HR management is 10x better than this company. Also, remember if you're applying here you will need to relocate and the pay isn't enough to justify this ($17-$23 per hour). On top of that, you have to work from 8-5 Monday to Friday compared to the regular 9-5.

      Preguntas de entrevista [1]

      Pregunta 1

      Customer service experience related question Problem solving? Multi-task question?
      Responder pregunta
      1

      Otras evaluaciones sobre las entrevistas para el cargo de Product Support Analyst en D2L

      Entrevista para Product Support Analyst

      28 jun 2024
      Candidato de entrevista anónimo
      Toronto, ON
      Oferta rechazada
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Me postulé a través de una recomendación de un empleado. El proceso tomó 3 semanas. Acudí a una entrevista en D2L (Toronto, ON) en jun 2024

      Entrevista

      First round is the phone screening interview with someone from HR, if you get through this, then they will send you a technical assessment that usually has to be submitted within the next 3 days. Once the technical round is cleared, then they will call you for a panel interview, in which they would suggest a list of potential interviewers and only 2 of the list will be interviewing you. You would not know till the time of interview who is going to interview you. Once and if you clear the panel round which is with the managers and / or executives directly or indirectly leading your job role, you may get called to put in your references.

      Preguntas de entrevista [1]

      Pregunta 1

      Describe a situation where you had to show empathy with your client to work with them, but did not necessarily have to say NO to them?
      Responder pregunta

      Entrevista para Product Support Analyst

      20 mar 2023
      Empleado anónimo
      Kitchener, ON
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé a través de una facultad o universidad. Acudí a una entrevista en D2L (Kitchener, ON) en jul 2022

      Entrevista

      Really smooth process. First I got a take home assessment and then an interview. Most of the question were behavioural and interviewers were very friendly. For the assessment you should have knowledge about sql and for the interview you can prepare by answering behavioural questions

      Preguntas de entrevista [1]

      Pregunta 1

      What does good customer support mean to you?
      1 respuesta

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