After applying, I was initially contacted by a recruiter, who screened me by phone. A week or two later and a phone screen with the hiring manager was arranged. So far, pretty typical. I was asked to do some technical exercises prior to further steps. This involved writing code and responding to a fictional customer via email. The exercise was quite involved and took several days to complete. I did the best I could, but couldn't completely get my code to work. A few days before the in-person loop, the recruiter asked me if I could please complete the code exercises. I wasn't able to before the interviews, which was going to have to do. Interestingly, several times the recruiter let me know that I was the ONLY candidate they were interviewing for the position. Really? Huh. I had two in-person interviews with the hiring manager and his manager. Both very pleasant, enjoyable conversations, and all seemed to go well. I understood the job well, was asked how well I understood payment technology, etc. I was told it would be a few weeks because the holidays were approaching. Early January, I emailed the recruiter to ask where they were in the process, with no reply. Several days later, I called the recruiter and left a voice mail. No reply A week later I tried once more. No reply. Now more than six weeks since my interviews, I finally emailed the hiring manager and his boss directly, just so that I could officially cross them off my list. Again, no reply from anyone. This is extremely unprofessional and inconsiderate behavior. first off, I was asked to complete a lengthy and difficult series of exercises prior to the interviews, and then afterward, complete silence, not even a form rejection mail. Nothing at all. And I'd been told (truthfully or not) that I was the only candidate they were interviewing, so it wasn't like they were swamped with candidates to reply to. One would think that after putting me through the unusual amount of prep work, that they would repay this effort in kind. But no, they just stopped talking to me. If I were you, I would seriously question if I needed the job bad enough to deal with people who would conduct their business, especially considering they are the CUSTOMER RELATIONSHIP team.