I applied for this job not knowing it's for their call center section. The initial phone call was like a short interview, spur of the moment, asking me several questions about the hospitality industry.
I went to the interview. The place is very into startup culture. My interview went in rounds, starting with a very nice woman. Then a group of men came in and a couple of them were extremely intimidating. There were about five people interviewing me at once. They all took turns shooting questions at me and it was quite overwhelming. I made it through that part and they took me on to a typing test.
Afterward, the same nice woman from before took me on a tour. Their call center section is separated from the area of people with "real" careers and that bothered me because it seems like they are trying to hide these people away instead of making it feel like a joint team effort. The job ad should have been more clear about it being a call center position with dozens of people. They do have a large lunch room with pictures of employees faces plastered on the wall.
They called me the same day as the interview, which was very nice, and offered me a job. I thought about it and turned it down because you are there 11 hours a day, 10-hour shift with a one-hour lunch break. You get three days off and they aren't all consecutive. You will work weekends. Again, none of this information was mentioned either on the job ad or over the phone. Starting pay was 12 dollars an hour, with a probation period for benefits. For training, you got through a month course, 8 hours a day 9-5. After that you start your schedule of 4 days of week. They offered me 11 am to 10 pm. I'm sure it's a nice place to work but I ultimately decided it wasn't for me. In addition, I overheard an employee there insulting the intelligence and appearance of the people they brought in for the call center jobs.