Me postulé en persona. El proceso tomó 2 semanas. Acudí a una entrevista en Cox Communications (Las Vegas, NV) en sep 2019
Entrevista
First you check in with front desk and you wait and wait for your interviewers and let’s just say it’s not the person you are scheduled with at least mine wasn’t. Then I was interviewed by two managers and was given STAR questions I answered while they took notes I felt the whole experience wasn’t comfortable or natural they didn’t care to see value in me and questioned almost all my answered which made it harder to get my point across and come off naturally. Not to mention on our way to the interview room the specialist were asking if the managers were going to do an interview seeming almost
Not professional.
Acudí a una entrevista en Cox Communications (Las Vegas, NV)
Entrevista
Interview was quick, about 5 or 6 questions were asked. After initial interview, I was given the chance to interview with a Manager. They asked a few questions and went over how the call center operates. Overall good experience.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to make a touch choice related to a customer situation you faced.
Me postulé en persona. El proceso tomó 5 días. Acudí a una entrevista en Cox Communications (Oklahoma City, OK) en nov 2023
Entrevista
Uses the S.T.A.R method. Be personable, give details the questions given. Don't over complicate your thinking and answers. Best to youtube about this type of interview process beforehand. Other than that, just breath and be confident.
Preguntas de entrevista [1]
Pregunta 1
What weaknesses do I feel I have regarding the position
Me postulé a través de una recomendación de un empleado. El proceso tomó 1 semana. Acudí a una entrevista en Cox Communications (Las Vegas, NV) en jul 2022
Entrevista
Challenging in the end. Phone call call was a breeze. Video interview wasn’t accepted first round. Reapplied . Offered the job second time. They advised that never happens. So don’t get your hopes up if you’ve already been turned down.