Me postulé en línea. Acudí a una entrevista en Cox Communications (Phoenix, AZ) en jul 2017
Entrevista
STAR questions. Unable to answer intelligently to what seems like a kids sitting around the speaker phone. These questions are too generic and you can miss so many good applicants by using this system.
Preguntas de entrevista [1]
Pregunta 1
What do you do when someone is not willing to buy from you.
Acudí a una entrevista en Cox Communications (Las Vegas, NV)
Entrevista
Interview was quick, about 5 or 6 questions were asked. After initial interview, I was given the chance to interview with a Manager. They asked a few questions and went over how the call center operates. Overall good experience.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to make a touch choice related to a customer situation you faced.
Me postulé en persona. El proceso tomó 5 días. Acudí a una entrevista en Cox Communications (Oklahoma City, OK) en nov 2023
Entrevista
Uses the S.T.A.R method. Be personable, give details the questions given. Don't over complicate your thinking and answers. Best to youtube about this type of interview process beforehand. Other than that, just breath and be confident.
Preguntas de entrevista [1]
Pregunta 1
What weaknesses do I feel I have regarding the position
Me postulé a través de una recomendación de un empleado. El proceso tomó 1 semana. Acudí a una entrevista en Cox Communications (Las Vegas, NV) en jul 2022
Entrevista
Challenging in the end. Phone call call was a breeze. Video interview wasn’t accepted first round. Reapplied . Offered the job second time. They advised that never happens. So don’t get your hopes up if you’ve already been turned down.