Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en Cox Communications (Chesapeake, VA) en mar 2014
Entrevista
After the application process, you have to do a video interview that is recorded and submitted. The process from the video interview there can be a delay between 3-5 weeks before you hear back. You have to check your email DAILY. Will receive an email stating an interview time and will be interviewed by two managers. You will then get a call for orientation and an email with information
Preguntas de entrevista [1]
Pregunta 1
How would you promote other services?
How would you handle an upset customer?
Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en Cox Communications (Phoenix, AZ) en oct 2017
Entrevista
Applied online and did online testing for personality and technical expertise. Telephone interview to determine if background matches for position. Appointment set for next day on-site interview with two employees. STAR format for almost all questions (six or seven STAR questions plus additional background questions).
Preguntas de entrevista [1]
Pregunta 1
Describe a time you had conflict with someone else on your team. How did you manage it and what was the result?
Me postulé en línea. Acudí a una entrevista en Cox Communications (Phoenix, AZ) en jul 2017
Entrevista
Over the phone interview being that I'm out of state. The questions were very hard when trying to answer them in the STAR format. I was literally sweating. The interviewer Sonya and Shannon were pretty relaxed and laid back. I practiced with the question that the recruiter sent me but it was entirely different. I was expecting the over and beyond question. I had the perfect answer for it, in my previous job i went above and beyond that i was actually wined and dined from a company, the guy even wrote to his CEO in Spain. His entire business ran off the internet and his personal router was giving him trouble it was an amazing feeling. I also received several thank you cards from my customers some contained money. Based on the questions they asked, i dont think ill get an offer. I however was hired and received an offer from them before but i had death after death in my family and I didn't think my mental state was well enough for me to start.
Preguntas de entrevista [1]
Pregunta 1
Describe a goal that you've met? Why Cox? tell me a time when the rules changed and you weren't in agreement with? Tell me a skill of yours? The questions are easy to answer but when thinking of the STAR format it just threw me completely off with my answers.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Cox Communications (Omaha, NE) en abr 2017
Entrevista
test on my computer, 1 phone interview, 1 face to face interview. had me answer regular interview questions then he left the room and called a phone in the office and i had a script and has to fix an issue for him and sell him something on value like HBO.