Me postulé en persona. El proceso tomó 3 meses. Acudí a una entrevista en Confero (Wembley, England) en feb 2017
Entrevista
It was a group interview and we were given a test after a little lecture on what the role entails. Also, there was role playing with an angry customer on the phone
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry customer on the phone while maintaining your tone?