Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Concentrix (Toronto, ON) en feb 2022
Entrevista
The interview consists of roughly 10 questions about past customer service experience. Mostly about frustrated customer, working when you don't have a solution, pacifying an angry customer, working extra effort to satisfy customer.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you faced a frustrated customer.
Me postulé en línea. Acudí a una entrevista en Concentrix (Curitiba)
Entrevista
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Preguntas de entrevista [1]
Pregunta 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.