Me postulé en persona. El proceso tomó 2 días. Acudí a una entrevista en Concentrix (Santry) en abr 2016
Entrevista
Phone interview and then 1-1 interview with Quality supervisor and HR, different questions asked and previous work experience in the field is essential. Preferably you have worked in the company already for a few years.
Preguntas de entrevista [1]
Pregunta 1
What would you go with a difficult agent or difficult conversation?
Acudí a una entrevista en Concentrix (Kuala Lumpur)
Entrevista
I only had 1 round with about 6 interviewees - asked general questions and how would I coach difficult agent, how do you make people listen to you etc. They asked me questions in English and also the local language.
Me postulé a través de otra fuente. Acudí a una entrevista en Concentrix (Dublín, Dublín) en may 2021
Entrevista
Questions focused on current experience. Giving exemple of situations where you used your skills to overcome a challenging situation within your team/with a customer. Main reason for applying to the position.