Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Concentrix (Hamilton, ON) en sep 2025
Entrevista
Interview was easy after applying you have to do their online assessments where it will be tested based on the english language and some situational questions after that Hr will call you for the interview. It will be a simple interview regarding your experience and knowledge in tech/customer support.
Preguntas de entrevista [1]
Pregunta 1
Regarding my customer service experience, technical support experience they did they address verfication before joining the interview
Tech support virtual interview and writing assessment, English fluency typing and recorded virtual interview. It was a good experience until now I hope I can get into the next rounds.
It was fun and okay overall, but it felt repetitive after a while. The experience mainly consisted of the usual, typical call center questions, making it less engaging than expected.
Acudí a una entrevista en Concentrix (Detroit, MI)
Entrevista
Online video submission, asked a couple of questions. The most difficult part was the intensive background check that came after. But due to the nature of the work it is understandable.
Preguntas de entrevista [1]
Pregunta 1
What does good customer service look like in my opinion