Me postulé en persona. El proceso tomó 2 semanas. Acudí a una entrevista en Comcast (Miramar, FL) en jul 2015
Entrevista
I apply online then I got a call saying to fill out the test online. Simple test simulating calls. After that i got an email to schedule a phone interview.. Easy they just asked to describe what i do and why i wanted to switch jobs. I tried to sound cheerful and motivated. Easy when you have call center exp.
Preguntas de entrevista [5]
Pregunta 1
How do you sell a product that is exactly the same as competitors?
Acudí a una entrevista en Comcast (Huntsville, AL)
Entrevista
Easy and understanding they want you to succeed and I felt like I was encouraged to ask questions and they were really professional.
Comcast despite its rep cares about its employees it seems
Acudí a una entrevista en Comcast (Jacksonville, FL)
Entrevista
The interview was very smooth and straightforward they ask questions dealing with your previous job experiences and skills. They ask about key metrics used and numbers. They ask how to deal with a customer that is upset and angry.
Preguntas de entrevista [1]
Pregunta 1
What are some key metrics used at your previous job?
Me postulé a través de un reclutador. El proceso tomó 2 semanas. Acudí a una entrevista en Comcast (Alabama City, AL)
Entrevista
Wow - they ask you like 35 questions - or that's what it felt like! 2 people interviewing you. They are asking you sales questions and many different scenarios. Be prepared to answer how you would overcome objections.
Preguntas de entrevista [1]
Pregunta 1
Explain a time that you had to provide above and beyond customer service
