Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Comcast (Harrisburg, PA) en may 2015
Entrevista
Very detailed, they care about you and your experience. They want the best overall experience for the customer. They want your input on the way you would handle differing customer interactions
Preguntas de entrevista [1]
Pregunta 1
How you handle irate customers, and the way you deescallate them.
Me postulé a través de un reclutador. El proceso tomó 2 semanas. Acudí a una entrevista en Comcast (Oak Brook, IL) en feb 2009
Entrevista
Comcast's recruiters were very professional and sparked my interest in working for the company.
However, the Human Resources person who I had my 1:1 interview with, after a battery of tests and having made it through no less than 4 "cuts" whas terrible. She was cold, unfriendly, she was watching the clock, the questions she asked me came straight out of a HR101 textbook and she never looked me in the eyes during the interview. The worst part is that she did not ask me a single question about my past work experience and how it would relate to the position I was applying for. In fact I would bet that she didn't even read my resume. I had the feeling that the position was already promised to someone else, or filled and they were just "disposing" of the remaining candidates.
