pretty straightforward with easy questions and great interviewers. it wasn’t too many steps pretty straightforward from the get go if you have customer service experience. don’t know what else to say.

The interview was a cattle call experience. We all waited 10+ minutes after the interview start time before the HR guy showed up. Someone asked, "Is this a group interview?" The reply was not. But it really is a group interview. After an introduction to the company and a tour, which was all well and good, they separate you into rooms with another candidate. They assure you that you're not competing with anyone though. You sit down at a table that's got two glasses of water because that's much more environmentally friendly than bottles. One wonders if the glasses were washed and if the on-ice water was shipped upon already. I did fine and got called back. Another older guy (40+) and like perfect industry experience for the job got rejected. He was a normal looking guy and nice enough too. Go figure. So maybe don't even bother if you have call center and healthcare experience? At least not if you're older.