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      Búsquedas relacionadas: Evaluaciones de Co-op | Empleos en Co-op | Sueldos en Co-op | Prestaciones en Co-op
      Entrevistas en Co-opEntrevistas para el cargo de Customer Service Advisor en Co-opEntrevista en Co-op


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      Entrevista para Customer Service Advisor

      29 feb 2020
      Empleado anónimo
      Manchester, Inglaterra

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Advisor en Co-op

      Entrevista para Customer Service Advisor

      20 sep 2024
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en Co-op

      Entrevista

      Easy, just a online questionnaire and then an in person interview with more questions about what I did at the time and why I wanted the job and why I’d be good for the role

      Preguntas de entrevista [1]

      Pregunta 1

      Why would you be good for the role
      Responder pregunta
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Co-op (Manchester, Inglaterra) en feb 2020

      Entrevista

      Applied online via the co-op website and got an email sent to me straightaway stating that they would ring from a withheld number and to answer the call if they ring. Answered the call and did a phone interview, basic competency questions and to talk through your CV. I passed the phone interview and was invited to an assessment day in Manchester a few weeks later. After signing in, a group of us were taken to a room where we had a short presentation about the Coop. We then had to do a 4 part assessment. Computer based - 2 parts Fill in cells on a spreadsheet on one screen using the information from another.. Extremely easy! The second part was using the computer to find answers of various questions given to you in paper form. This was multiple choice. Again very easy. We were then walked round the office If you were successful after this part you continued.. if not you were escorted off the premises and was unable to continue with the rest of the assessment day. The 2nd part of the assessment was how you assist other colleagues. We were put in 2 groups and we had given a sheet containing information about legal services. We worked together to write down info on a sheet of paper and presented our findings to the other team. There were no right or wrong answers.. they were clearly interested to see how you communicate with your colleague. The next round was a 1-1 interview which was completed in speed dating style. There were 4 questions that were asked and you had to answer them using the STAR method. Situation Task Action Result The questions were based on teamwork, experience, competency and skills. The last part of the interview was a role play exercise with a colleague We were given a sheet contacting all the information that was required for the role play exercise. The scenario was someone was ringing up to cancel their policy because they’ve found a better deal elsewhere.. You didn’t have to sell anything to them.. just help them with the query. After this we were told we would hear back within 48 hours if we were successful or not. I received the call the next day to be told I’d passed and gave me an offer of employment.

      Preguntas de entrevista [1]

      Pregunta 1

      Describe a time when you had to work as part of a team
      Responder pregunta
      2
      avatar
      Respuesta de Co-op
      1y
      Thank you for reviewing your interview experience with us.

      Entrevista para Customer Service Advisor

      14 sep 2023
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Co-op

      Entrevista

      Was a nice easy interview, very friendly, took around 20 minutes. Asked standard questions about previous experience - name a time when etc. , were interested in how much I knew about the history of Co-op and other

      Preguntas de entrevista [1]

      Pregunta 1

      Describe a time when your position was challenged
      Responder pregunta

      Entrevista para Customer Service Advisor

      23 jun 2023
      Candidato de entrevista anónimo
      Cross Hills, England
      Oferta rechazada
      Experiencia negativa
      Entrevista promedio

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Co-op (Cross Hills, England) en may 2023

      Entrevista

      The process as a whole felt very unprofessional and when I got there they were surprised to see and it felt like the interview was put together very last minute.

      Preguntas de entrevista [1]

      Pregunta 1

      What skills do you have that can benefit in this role.
      1 respuesta