The hiring process at Clay is clearly not respectful to the candidate and is not something I would go through again. It started with a recruiter call which is standard, with the usual surface level questions. This immediately led in to the take home assignment which is where this all goes wrong. They provide a 4 question take home assignment that has the usual suite of questions about support knowledge, the issue being they expect you to have this product knowledge from searching their help documentation alone, a lot of which is not very clear. The second question specifically asks the candidate to create a table using their platform with a clear set of requirements, but again, no instructions. This is fine and all, but requires the candidate to search through their multiple pages of videos, documentation, and a good amount of guessing to get it all set up. I was very confident I hit all of the requirements in this part as this was the most time intensive (about 3 hours) task. All of that to get a standard rejection email 2 days later. If you expect the candidates to take 4 hours of their time to complete a takehome assignment, the least you can do is provide feedback outside of just a standard rejection letter. Absolutely disrespectful of the candidate's time, and if this is how they treat potential employees, I wonder how they treat their actual employees who they have power over.