Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en Citizens (Pittsford, NY) en feb 2017
Entrevista
The interview and hiring process was very easy. Everyone was extremely friendly and quick to get things moving. The entire process only took about two days to complete. I was contacted immediately after my interview to speak with a recruiter who was extremely welcoming.
Preguntas de entrevista [3]
Pregunta 1
Tell me about a time you solved a customer discrepancy
Acudí a una entrevista en Citizens (Philadelphia, PA)
Entrevista
First you have to complete an online assessment, that once completed is valid for 6 months. If you passed the assessment they schedule an in-person interview at the branch where they ask questions about your education and experiences , to tell about yourself, also role play where you need to respond using the STAR method and its also good to do a little bit of research about the bank and the credit cards they offer.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a difficult situation you had at your previous job and how did you handle it?
There were 2 interview processes which included one over the phone that asked generic questions and the other in person with the branch manager. Very smooth process and heard back within a week.
Preguntas de entrevista [1]
Pregunta 1
Customer service experience, what would I do in a difficult situation
Me postulé en línea. Acudí a una entrevista en Citizens (York, PA) en ago 2023
Entrevista
The interview process was hard for a teller position that wasn’t anything special. The interview was a bit rude. I was professionally dressed and have a degree in business yet she was short in wording and never got a call or email after.
Preguntas de entrevista [1]
Pregunta 1
What is a SPECIFIC situation where you mitigated risk?