Me postulé en persona. El proceso tomó 3 días. Acudí a una entrevista en Citi (Makati City) en jun 2013
Entrevista
The recruiters have their checklist with them for the non-negotiable items that they need to ask during the interview, including the shifting schedule, min salary, CSAT/NPS experience etc. And if you pass the intial interview you will be asked to take on a written exam then will proceed with the 2nd round of interview. Then the hiring manager will also do an interview after you were endorsed by the the recruitment specialist.
General customer service oriented questions about how you handle tough situations, deal with upset customers. How well do you handle working under pressure and a fast paced environment. First it was a phone screen, and then passing that was a more in depth video call interview. The entire hiring process and background check took a couple months.
Preguntas de entrevista [1]
Pregunta 1
Explain a time you had a disagreement with a coworker and how did you handle it.
Really great process for people coming out of college to get to grips with a large financial firm.
There was 2/3 rounds therefore the company got to know you while you got a feel for the ppl you would be with
Preguntas de entrevista [1]
Pregunta 1
Can you tell us about a difficult experience you had in college when working in a team.
Me postulé en persona. El proceso tomó 1 día. Acudí a una entrevista en Citi (Taguig) en ago 2025
Entrevista
The interview went well. The interviewer was very professional and approachable, creating a comfortable atmosphere that helped ease my nerves. She asked insightful questions in a respectful manner, which made the whole experience less intimidating and more encouraging.