Online application: Smooth and relatively easy. Included an assessment that took about 15 mins to complete. Phone interview: Simple questions; went over employment and education history. Then asked a few situational questions. In-person interview: Sat down with the branch and assistant branch managers. 3 step interview process: employment/education history/experience. More behavioral/situational questions, and then time for me to ask a few questions. This is were things went south for me-I was not fond of the branch managers personality or lack of professionalism. She stated her expectations of the position (which was absolute perfection, OR ELSE!). Overall she did not make me want to work for her or for the company. Overal the process was relatively easy. HR was slow to respond and took a few days to return my calls. It was over a week between my phone interview and in person interview.