Kind of organized but don't expect super professionalism. They still can ignore your follow-ups. Went through a recruiter 1-1 in the beginning which was fine and the conversation went well and was fruitful. The second round was a panel where I was asked to prepare a presentation on any topic of my choice and there started the sh!t show. The panel seemed misaligned, it consisted of 3 members: 1 from customer success whose questions sounded most relevant, 1 from network architecture whose questions were kind of testing your architectural design skills "out of scope" and the 3rd was from delivery organization asking mainly project management and delivery questions who seemed to be there just because he was asked to. He joined late, talked and had fun with others while he was unmute and on video, disconnecting and reconnecting video constantly which was a big distraction. After being ghosted by the recruiter for 3 weeks despite my follow ups and initial promise that I would receive feedback within a week from the interview, I received a funny email stating that I did very well but they wanted someone with better technical skills and Cisco hands-on!!! At which stage was it mentioned that you would need a CSM who is also an architect? For me it seemed like interviewing to fulfill requirements. End of story, lesson learned and never consider Cisco again, they seemed clueless about what they wanted in their next candidate.

The process began with an Initial screening with a recruiter, then a panel interview was scheduled with 3 people, then hiring manager interview. Once I got through the hiring manager interview, it took about 3 weeks for an offer to come through. They are not quick with the process but the interviewers at least asked great questions. Most of the questions were behavioral.