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      Búsquedas relacionadas: Evaluaciones de Cisco | Empleos en Cisco | Sueldos en Cisco | Prestaciones en Cisco
      Entrevistas en CiscoEntrevistas para el cargo de Customer Support Engineer en CiscoEntrevista en Cisco


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      Entrevista para Customer Support Engineer

      30 ene 2015
      Candidato de entrevista anónimo
      New York, NY
      Sin ofertas
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Me postulé a través de una facultad o universidad. El proceso tomó 2 meses. Acudí a una entrevista en Cisco (New York, NY)

      Entrevista

      Their interview process is long and requires. Lot of work. The company recruiters I worked with were nice but very disorganised. The position I applied for was listed for the San Jose location. When a recruiter called, they told me there were no positions available there, so I said I wasn't interested in relocating. I got a call the next day saying they did have openings in San Jose, so I agreed to go through the interview process. This involved: -a phone call from a recruiter -a first-round phone interview with a manager -preparing a one-page technical document and one non-technical slide to respond to a scenario they gave me. -one half-hour "non-technical" manager interview -one hour technical interview with two technical managers Interviews were both conducted via Webex. The scenario they gave me required a lot of research on my part. The interviews went really well, they all seemed confident I would get the job. The interviewers did not ask about the scenario I had been given or the documents I had prepared, those were uploaded to my candidate profile. The interviewers encouraged me to start learning everything I could to obtain my CCNA certification, because they were sure I would get the position and your first few weeks at Cisco are like "trying to drink from a firehouse" because of all the new information. The interview process took about a month because they had to keep rescheduling interviews due to the managers' busy schedule. After my interviews, the manager asked me to select my location preference from a list. San Jose was not on that list. I responded to the email by saying "I was told San Jose was an option, is that still available?" To which he responded "yes just confirming San Jose is still your preference." That was strange. I was then told I would hear back within a few weeks. After about five weeks I tried getting a hold of my recruiter and didn't hear back for a while. After trying harder to get in contact with him, I was told I was not selected.

      Preguntas de entrevista [2]

      Pregunta 1

      What other products does Cisco make?
      Responder pregunta

      Pregunta 2

      How would you respond to an irate customer?
      Responder pregunta
      16

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Support Engineer en Cisco

      Entrevista para Customer Support Engineer

      14 sep 2022
      Candidato de entrevista anónimo
      Oferta rechazada
      Experiencia negativa

      Solicitud

      Acudí a una entrevista en Cisco

      Entrevista

      Well hiring process is pretty straight forward , HR reaches out and lays out the job description , salary and then give you assessment questions that are reviewed by hiring manager who then interviews you , second interview is with you future colleagues and that’s it . **Issue - no scope for negotiation or no opportunity to get considered in a senior support role . Salary offered is not competitive

      Preguntas de entrevista [1]

      Pregunta 1

      Very basic dns dhcp vpn tcp/ip questions
      Responder pregunta
      3

      Entrevista para Customer Support Engineer

      13 oct 2022
      Candidato de entrevista anónimo
      Bengaluru
      Sin ofertas
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé a través de una facultad o universidad. El proceso tomó 1 día. Acudí a una entrevista en Cisco (Bengaluru) en ago 2022

      Entrevista

      it was three rounds (Tr, Mr, HR). they mainly focused on networks, and anyone coding language. One with good knowledge in coding and computer science topics can easily crack the interviews

      Preguntas de entrevista [1]

      Pregunta 1

      asked me to tell the logic for different codes
      Responder pregunta
      1

      Entrevista para Customer Support Engineer

      23 may 2022
      Candidato de entrevista anónimo
      Chicago, IL
      Sin ofertas
      Experiencia neutra
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 5 semanas. Acudí a una entrevista en Cisco (Chicago, IL) en feb 2022

      Entrevista

      The first call was with a recruiter who gave me a quick rundown on the company and role. A follow-up interview was scheduled a week later with the hiring manager but the manager didn’t show. I contacted the recruiter and they said there was a mixup, another call was scheduled a week later. The call with the manager was mostly behavioral based questions and listed 1.5 hours. A follow-up interview was schedule for a week later with Tier 2 and Tier 3 support to ask technical questions. That call last just over an hour. A third interview was scheduled two weeks later with two Tier 1 agents to do more technical questions and that call lasted an hour. All of the calls went really well. I never heard back from the recruiter after that interview and my email/calls were ignored. Outside of the whole process taking over a month I’d have to say it was pleasant. I wish I had more information about why they never contacted me again.

      Preguntas de entrevista [5]

      Pregunta 1

      Tell me about a time you encountered a difficult situation and how you handled it.
      Responder pregunta

      Pregunta 2

      How do you handle conflict.
      Responder pregunta

      Pregunta 3

      If you encountered a problem that you didn’t know the answer to, how would you handle it.
      Responder pregunta

      Pregunta 4

      What are common tools for troubleshooting website and network issues
      Responder pregunta

      Pregunta 5

      What programming languages do you know and how do you use them
      Responder pregunta
      1