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      Búsquedas relacionadas: Evaluaciones de Cisco | Empleos en Cisco | Sueldos en Cisco | Prestaciones en Cisco
      Entrevistas en CiscoEntrevistas para el cargo de Customer Support Engineer en CiscoEntrevista en Cisco


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      Entrevista para Customer Support Engineer

      23 mar 2016
      Candidato de entrevista anónimo
      Chapel Hill, NC
      Sin ofertas
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Me postulé a través de una facultad o universidad. El proceso tomó 2 semanas. Acudí a una entrevista en Cisco (Chapel Hill, NC) en abr 2015

      Entrevista

      Initial interview at a hackathon, followed by a phone/online interview with two different personnel. For my case, there was an error in scheduling because the recruiter in charge of scheduling missed sending a time confirmation email to me and so the first interviewer called at the wrong time. The second interview came right after the first, but the second personnel was running late and had to delay the interview for 30 min.

      Preguntas de entrevista [1]

      Pregunta 1

      Very typical questions, such as what are your strengths and weaknesses, describe a time where you have struggled and how you got through it. However, one interviewer was particularly insistent on asking what I would do if I encountered a problem I cannot solve--as in, I literally didn't have the knowledge or tools to solve it. Replied "seek help from others, company and online resources, etc. which I believe is a reasonable answer." But he continued on and asked hypothetical questions such as "what if the person you seek for help couldn't solve it either?" and keeps doing so every time I give an answer.
      1 respuesta

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Support Engineer en Cisco

      Entrevista para Customer Support Engineer

      14 sep 2022
      Candidato de entrevista anónimo
      Oferta rechazada
      Experiencia negativa

      Solicitud

      Acudí a una entrevista en Cisco

      Entrevista

      Well hiring process is pretty straight forward , HR reaches out and lays out the job description , salary and then give you assessment questions that are reviewed by hiring manager who then interviews you , second interview is with you future colleagues and that’s it . **Issue - no scope for negotiation or no opportunity to get considered in a senior support role . Salary offered is not competitive

      Preguntas de entrevista [1]

      Pregunta 1

      Very basic dns dhcp vpn tcp/ip questions
      Responder pregunta
      3

      Entrevista para Customer Support Engineer

      13 oct 2022
      Candidato de entrevista anónimo
      Bengaluru
      Sin ofertas
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé a través de una facultad o universidad. El proceso tomó 1 día. Acudí a una entrevista en Cisco (Bengaluru) en ago 2022

      Entrevista

      it was three rounds (Tr, Mr, HR). they mainly focused on networks, and anyone coding language. One with good knowledge in coding and computer science topics can easily crack the interviews

      Preguntas de entrevista [1]

      Pregunta 1

      asked me to tell the logic for different codes
      Responder pregunta
      1

      Entrevista para Customer Support Engineer

      23 may 2022
      Candidato de entrevista anónimo
      Chicago, IL
      Sin ofertas
      Experiencia neutra
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 5 semanas. Acudí a una entrevista en Cisco (Chicago, IL) en feb 2022

      Entrevista

      The first call was with a recruiter who gave me a quick rundown on the company and role. A follow-up interview was scheduled a week later with the hiring manager but the manager didn’t show. I contacted the recruiter and they said there was a mixup, another call was scheduled a week later. The call with the manager was mostly behavioral based questions and listed 1.5 hours. A follow-up interview was schedule for a week later with Tier 2 and Tier 3 support to ask technical questions. That call last just over an hour. A third interview was scheduled two weeks later with two Tier 1 agents to do more technical questions and that call lasted an hour. All of the calls went really well. I never heard back from the recruiter after that interview and my email/calls were ignored. Outside of the whole process taking over a month I’d have to say it was pleasant. I wish I had more information about why they never contacted me again.

      Preguntas de entrevista [5]

      Pregunta 1

      Tell me about a time you encountered a difficult situation and how you handled it.
      Responder pregunta

      Pregunta 2

      How do you handle conflict.
      Responder pregunta

      Pregunta 3

      If you encountered a problem that you didn’t know the answer to, how would you handle it.
      Responder pregunta

      Pregunta 4

      What are common tools for troubleshooting website and network issues
      Responder pregunta

      Pregunta 5

      What programming languages do you know and how do you use them
      Responder pregunta
      1