They give you a quick interview over the phone. You are then scheduled to come into the (dimly lit) office. They don’t really interview you but have you fill out paperwork and oddly enough have you write down things like your favorite hobbies, boyfriend/girlfriends name (which is none of their business). You then come in as part of the interview process to sit and listen to calls (not paid) and if you think it is for you, you get the job.

Group setting. There were about eight of us. All eight were hired. You read from a script, didn't have your background or your urine checked, and then were told you would be called the next day. I found out within an hour of the interview that I was hired.