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      CenterPoint Energy

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      Búsquedas relacionadas: Evaluaciones de CenterPoint Energy | Empleos en CenterPoint Energy | Sueldos en CenterPoint Energy | Prestaciones en CenterPoint Energy
      Entrevistas en CenterPoint EnergyEntrevistas para el cargo de Customer Service Associate en CenterPoint EnergyEntrevista en CenterPoint Energy


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      Entrevista para Customer Service Associate

      10 ago 2016
      Candidato de entrevista anónimo
      Houston, TX
      Sin ofertas
      Experiencia negativa
      Entrevista fácil

      Solicitud

      El proceso tomó 2 meses. Acudí a una entrevista en CenterPoint Energy (Houston, TX) en jul 2016

      Entrevista

      I applied for the Associate Customer Service job in June. I received an invite about a month later requesting an interactive interview. This was pretty cool. About three weeks later I was contacted via phone to set up an in person interview. The in person interviews was in a large room with other candidates waiting to be interviewed. There are about 8-10 Centerpoint employees, two per room, waiting to interview with you. My interviewer was RUDE. He had a very condescending tone. It's a call center, customer service job, not quantum physics. I answered the questions clearly and leveraged some expertise I had acquired from a similar industry to answer my questions in STAR format. He was clearly intimidated by me and for no reason I could think of. If you want this job be ghetto and dumb it down!

      Preguntas de entrevista [3]

      Pregunta 1

      How do you handle pressure?
      Responder pregunta

      Pregunta 2

      Do you think you can commit to the schedule?
      Responder pregunta

      Pregunta 3

      Why did you apply here?
      Responder pregunta

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Associate en CenterPoint Energy

      Entrevista para Customer Service Associate

      5 ago 2022
      Candidato de entrevista anónimo
      Houston, TX
      Sin ofertas
      Experiencia neutra
      Entrevista difícil

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en CenterPoint Energy (Houston, TX)

      Entrevista

      There main focus is on sales. Told I was interviewing with two, but another one was on the call just listening. Still wait to get a response if I got it or not.

      Preguntas de entrevista [3]

      Pregunta 1

      How would you introduce a sale to your call?
      Responder pregunta

      Pregunta 2

      How do you handle a difficult situation?
      Responder pregunta

      Pregunta 3

      How do you handle distractions?
      Responder pregunta
      1

      Entrevista para Customer Service Associate I

      7 sep 2015
      Empleado anónimo
      Houston, TX
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en CenterPoint Energy (Houston, TX)

      Entrevista

      Applied online on Aug 2015, received an invitation to do a video interview on hirevue, did the video interview and a week later on 8/31 received another invitation for an in person interview, did the face to face interview Friday September 4, 2015. Currently waiting to hear a response, overall it was an amazing experience interviewing with great down to earth recruiters. It was more like a get to know you process rather than an interview.

      Preguntas de entrevista [3]

      Pregunta 1

      Tell me about an experience dealing with a irate customer
      Responder pregunta

      Pregunta 2

      Tell me about a time where you had to help a customer? What happened, what did you do? And what was the outcome?
      Responder pregunta

      Pregunta 3

      How do you deal with communicating with other employees
      Responder pregunta
      1