I was initially contacted by a recruiter from a staffing agency and completed a screening call with her. A few days later, I interviewed with the hiring manager, who explained that she was building out her team and looking to hire two business analysts. One of the positions had already been filled internally. After that, I participated in a panel interview with several employees at Gloo, although they were not directly connected to the team I was applying to join. During the panel interview, it seemed there was some uncertainty around why the interview process included that group, and the discussion was heavily centered on disaster mitigation rather than operations-focused work. Ultimately, I communicated that I would need the role to be fully remote. Since the position was structured as hybrid, I was not offered the role.