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      Búsquedas relacionadas: Evaluaciones de Cengage | Empleos en Cengage | Sueldos en Cengage | Prestaciones en Cengage
      Entrevistas en CengageEntrevistas para el cargo de Customer Service Representative en CengageEntrevista en Cengage


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      Entrevista para Customer Service Representative

      12 ago 2023
      Candidato de entrevista anónimo
      Orlando, FL
      Sin ofertas
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Cengage (Orlando, FL) en dic 2022

      Entrevista

      A complete waste of time, 3 rounds and of course they ask you the same questions over and over again. The last round there are two people who interview you, very intimidating. Overall, not worth the pay and several interviews are unnecessary. You would think you're applying to be a CEO by the way they act, but its just a customer service role. Not to mention, you have to do a video interview before even being considered. So it's a total of 4 interviews, completed 4 interviews just for them to say they are going with another candidate.

      Preguntas de entrevista [1]

      Pregunta 1

      Availability, work experience, crazy scenarios questions, talking in circles.
      Responder pregunta
      avatar
      Respuesta de Cengage
      2y
      Thank you for taking the time to share your experience with our interview process. We truly appreciate your candid feedback regarding the interview process and apologize that it felt extensive and repetitive. We realize that our interview process has multiple components, which can translate into a longer process. Your insights will help us refine our approach to ensure a more positive candidate experience going forward. Again, thank you for sharing your feedback with us. Best, Kevin Eksterowicz, Director, Talent Acquisition

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en Cengage

      Entrevista para Account Manager

      20 feb 2025
      Candidato de entrevista anónimo
      Philadelphia, PA
      Sin ofertas
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Cengage (Philadelphia, PA)

      Entrevista

      Sad reality of today's world ! The recruiter called me , asked 4 questions and didn't even give me a chance to ask any questions...said we have 6 more people to interview but you are the most qualified one among them for this role ! No explanation or feedback just an automated email today that I am no longer being considered for this role ! Employers please do better ! After all employees are just a number for you correct ? How about taking some time and writing a feedback on the rejection?!
      1

      Entrevista para Account Manager

      28 sep 2022
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Cengage

      Entrevista

      The interview process included a trial sales experience. It was time-consuming. I reached out to prospects without any training and was worried that my first impressions with these prospects would be unprofessional as a result. I learned that the position was not a great fit for me.

      Preguntas de entrevista [1]

      Pregunta 1

      How did you like the trial sales experience?
      Responder pregunta
      avatar
      Respuesta de Cengage
      3y
      Thank you for taking the time to share your feedback on our interview process. We appreciate hearing about your personal experience, especially the feedback around the project of the interview. Please know we use this kind of feedback when developing our go-forward plans. Again, thank you for sharing your feedback with us. Best, Kevin Eksterowicz, Director, Talent Acquisition