Group interview and individual interview , 3 examiners will mark the points. Not too complicated case but limited time , and make sure the task is completed . If not , the examiner can give extra one minute to complete the task
Otras evaluaciones sobre las entrevistas para el cargo de Customer Service en Cathay Pacific
Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en Cathay Pacific
Entrevista
Group discussion for a case of resource planning with customer based. Afterthat is a job description for the information. Lastly is a short individual interview about the job and make an introduction.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Cathay Pacific (Hong Kong) en may 2025
Entrevista
It was a smooth and relaxed interview. You do a half-hour assessment on the computer first, where they test your English and Chinese skills, and then they ask about your passion/dedication to customer service and give a roleplay exercise where you need to deal with an angry customer on a pretend phone call.
Preguntas de entrevista [1]
Pregunta 1
Tell me about yourself
What makes you interested in this role