Your resume is reviewed for: Leadership or supervisory experience Sales or operational success metrics Industry knowledge (banking, insurance, retail, etc.) Communication and team-building skills 📞 2. Phone or Virtual Screening (HR) This initial call confirms: Your interest in the position Compensation expectations Basic qualifications and availability Cultural fit You may be asked: “Tell me about your previous leadership experience.” “Why do you want to work at our company?” “What are your salary expectations?” 👔 3. Behavioral Interview (Hiring Manager) You’ll meet with the District Manager or Area Manager to dive deeper into your: Management style Problem-solving ability Sales and customer service skills Conflict resolution experience 📌 Common Questions: “How do you handle underperforming staff?” “Give an example of how you hit branch KPIs.” “How do you build team morale?” “Tell me about a time you improved branch efficiency.”