Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en CarMax (Albuquerque, NM) en ago 2013
Entrevista
There was three different interviews. The first was a phone interview. They set up a time for some one to call you and ask you some basic questions about your personality. The second with a manager and the third with the general manager of the store. The phone interview was really easy. If you are excited for the opportunity then sound excited it will defiantly be a good thing. The second interview was the hardest. Just make sure that you study up on one of the cars that they ask you to study and you should be good. I would also recommend looking into MaxCare on there website. It is the insurance that they sell with the cars if you know about this it will defiantly impress them. The final interview was basically just the general manager making sure that you will fit in with his personality so be professional and personable and you should be good.
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Preguntas de entrevista [1]
Pregunta 1
What means the most to you? Money, opportunity, recognition or integrity?
Easy-going and interviewee friendly. Looks to bring out opportunity for growth for the interviewee. Begins with a screening call by the manager, goes to an in-person interview with the manager where specific sales questions are asked, and then concludes with a final interview with the LGM to assess fit.
Preguntas de entrevista [1]
Pregunta 1
Demonstrate a cohesive sales routine to a potential customer.
3 interviews, situational, role play, final with GM. Basic sales experience and mostly conversational. Fairly easy interview and entry level; they may give you objections but will give you the right answer in the end
Preguntas de entrevista [1]
Pregunta 1
What is the first part of a customer interaction after the introduction?