El proceso tomó 1 semana. Acudí a una entrevista en CarMax (Doral, FL) en oct 2010
Entrevista
At first it seem over the top because I had just applied for a part-time sales position. But in the end it was much better because I was offered a management job.
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Otras evaluaciones sobre las entrevistas para el cargo de Service Manager en CarMax
Me postulé en línea. Acudí a una entrevista en CarMax (Dallas, TX)
Entrevista
Multiple interviews throughout the week with multiple managers at different levels. Interview was based on getting to know you and behavioral type questions. Team members were professional and personable and you could tell they enjoyed working for the company.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had a difficult customer situation. How did you handle it and what was the end result.
El proceso tomó 4 semanas. Acudí a una entrevista en CarMax
Entrevista
Applied on LinkedIn. Recruiter calls a few days later. Basic questions on background, then immediately tells me she's convinced I'm her guy. I then interview with an HR rep, who in conclusion tells me she going to set up my on site face to face. 4 hours in the center with a dept. manager then Ops manager, took an assessment. Was then set up to meet with RVP 3 hours away. 1.5 hour interview with RVP and HR. RVP talks about my training and how I can come home on the weekends..... Then.... Immediately states "ok, well, we have others in the pipeline, so we'll be in touch!". I knew I was done, and mind you I've Ben unemployed for 5 months and they put me through all this? (Downsized not fired). Basically there is only 1 sole question hat means hiring you or not. "Can you live out of a van, and wander from state to state, city to city, on a dimes notice, your whole caccareer
Preguntas de entrevista [1]
Pregunta 1
STAR method all about employee engagement and customer service. Also about talent management.
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en CarMax (Virgin, UT) en mar 2011
Entrevista
I was called for an interview withing 7 days of completing the application. I sat down with 2 managers that asked several questions based on thier competency modles. They were looking for very specific answers not a broad or in general answer. I was passed to a 2nd interview with the senior manager who asked a few questions about prior work experience. Lastly I was interviewed by the Regional Vice President who was probed deep into my prior work experience asking quesiont after question. After that i was offered the position and a drug screen.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you gave someone extra responsibility and they failed.
They will ask you questions that you have to admitt fault and humility. Most people dont do very well at them. My advise is think of some very specific answers and tell them what you would do diferently next time.