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      Búsquedas relacionadas: Evaluaciones de Capital One | Empleos en Capital One | Sueldos en Capital One | Prestaciones en Capital One
      Entrevistas en Capital OneEntrevistas para el cargo de Work-at-home Customer Service Representative en Capital OneEntrevista en Capital One


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      Entrevista para Work-at-home Customer Service Representative

      5 ago 2015
      Candidato de entrevista anónimo
      Tampa, FL

      Otras evaluaciones sobre las entrevistas para el cargo de Work-at-home Customer Service Representative en Capital One

      Entrevista para Work At Home Customer Service Representative

      27 ago 2019
      Candidato de entrevista anónimo
      Richmond, VA
      Sin ofertas
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Me postulé a través de una recomendación de un empleado. El proceso tomó 5 días. Acudí a una entrevista en Capital One (Tampa, FL)

      Entrevista

      I was emailed a few days after I applied inviting me to the interview. Interview was virtual and answers were recorded. Interview process was impersonal but efficient. I did not receive an offer nor an explanation as to why. I was emailed a few days after I applied inviting me to the interview. Interview was virtual and answers were recorded. Interview process was impersonal but efficient. I did not receive an offer nor an explanation as to why.

      Preguntas de entrevista [1]

      Pregunta 1

      Describe a conflict and how you resolved it.
      Responder pregunta
      1
      Sin ofertas
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Capital One (Richmond, VA) en ago 2019

      Entrevista

      I applied online and was sent an assessment. A week later I was invited to do a one way video interview where you play a video that asks a question and then you record your answer. Mostly behavioral and situational customer service questions. About 2 weeks later I received an email from the recruiter with some details about the job and asking to set up a quick phone interview with her. I was excited to hear back and set up the phone interview ASAP. She called about 45 mins after the time I had scheduled and it kinda went downhill from there. The later time than expected wasn't a big deal but her voice was so muffled over the phone I could barely understand/hear what she was saying. I don't know if something was wrong with her phone or what. There was some noise in the background too. I had to keep asking her to repeat herself. It seemed very rushed and she hung up before I could even finish thanking her and saying goodbye. I felt pretty good about the process until I spoke to the recruiter. She called the next day and informed me that I didn't get the job and this time, I could actually hear her and make out what she was saying. Ha! Oh well.

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you want to work from home?
      Responder pregunta
      4

      Entrevista para Work At Home Customer Service Representative

      19 nov 2015
      Empleado anónimo
      Tampa, FL
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Capital One (Tampa, FL) en nov 2015

      Entrevista

      It was quick and easy. I did the online video interview which asked simple questions relating to experience and why I'd like the job. I received a call from the recruiter same day very shortly after. She explained details about the job and we set up a phone interview with the hiring manager. 3 days later I completed that. And 4 business days later I received the offer and options of shifts to choo'se from. Super smooth process.

      Preguntas de entrevista [2]

      Pregunta 1

      The video interview asked why I want a work from home job?
      1 respuesta

      Pregunta 2

      Phone interview consisted of... tell me about a time you had to explain policies a customer didn't agree with. Tell me a time you received recognition for a job well done.
      1 respuesta
      5