There are two rounds of interviews: the first is with the HelpDesk Manager and with the Director of User Services. The interview process did not last long, as it was only 15 minutes or so. They primarily asked me about why I was interested in becoming part of their team, and delved a little into my technical experience to see where I would be a good fit. The second round of interviewing was with the Associate Vice President of Technology and Vice President for Online and Professional Studies. They essentially interviewed to see my character and work-ethic. This was more of a casual conversation about technology and our school in general.