This process relates to Spain. Once they review all CVs, they send out a task for the selected candidates to complete. For this task, they give 2 weeks to accomplish it. They tell you that if you succeed in the task, you will move on to the interview process. Spoiler: I passed the task and never obtained the chance to be interviewed. I complained, and I received this email in response: "With no intention of justifying myself or Cabify, and thanking and truly taking very much into consideration your feedback, I'd like to explain better how the process works if it is useful to you: Once we receive the challenges, there are 2 assigned reviewers in the User Team that cast a vote, a score and its why. This is always subjective, but we try to do it as fair as possible, by having very clear dimensions to evaluate (and also having at least 2 reviewers). The candidates that go forward with the challenge (very few, as very few also are asked to do the challenge because of the effort and time it requires) pass to the interviews phase. What we do then is call for interviews to these candidates one by one, starting with those who have higher scores. If the candidate doesn't go through the interviews, we call the next candidate. But once we have the right candidate we just close the process. We don't want to compare, don't wanna decide "this person is good, but that one is better". I acknowledge this generates very long processes and many other downsides. Again, we have a lot to improve, and I personally appreciate your feedback to keep improving." That said, hereby I copy the task brief in case it helps: User Research Challenge The purpose of this challenge is to assist us in evaluating candidates for a role in our team. We only pass this challenge to candidates that we feel have a solid background and could be a good fit for each other. We very much appreciate you taking this time to help ensure this. Background: You’ve just been hired as the first User Researcher on one of Amazon’s Product teams. Congratulations! You’ll be working on the Amazon Auto Garage product. The category has been live for 6 months now (obviously some users buy something, others don’t). You’re in a new team and this is a new category within Amazon. The category did not reach the expected revenue yet and therefore leaders in the company are worried. As a consequence, the team has been tasked with increasing the monthly revenue for every user that visits the Your Garage home section. The young team turns their head over to the experienced User Researcher uncertain of where to begin... Tasks: 1. Detail and argument your next steps: How will you approach this challenge? What needs to be done? What would be your hypotheses, objectives, and goals? What needs to be understood? Why do you make these decisions? 2. Describe and argument the research process: What research action/s would you design and perform to achieve your goals? Which should be the research approach? How should the research workflow be? What other important things should have to be taken into account? What are the reasons for all these decisions? 3. Describe the (fictitious*) research results: What results, insights and next actions would you come through? What could make you discover them? What does success look like? Please, write your challenge in English. And enjoy! *The intention of evaluating insights are not the insights themselves, as we understand we’re asking for a fake research process. The objective is then to understand what kind of results you deliver.
