I applied online and was contacted within a few days to set-up a personal interview. I went to the Regional HR office and talked with the HR manager. We had a very good conversation and he told me he had several other people to talk with and would be back in touch within a week. I waited about 2 weeks with no response so wrote a thank you note telling him I enjoyed the meeting and was sorry to hear I was not being considered. Immediately he sent me an email telling me I was still in the running. I went for a second interview with the training store manager a couple of days later and had a good conversation with him. The HR manager contacted me and told me they were interested that I would need to take a drug test and have a background check. Those were both completed almost immediately and I was then made an offer that matched the company I had been with. I felt good about this at the time as I was being hired as an assistant store manager. At the time everyone seemed very professional and willing to help new people succeed. My advice is to be patient with the process, sometimes they get involved in their own processes and don't convey that information to the candidate.