There is virtual simulation. It is timed and you must not close the screen . At times it was a question you had to double check . I have now moved on to the phone screen portion.
Preguntas de entrevista [1]
Pregunta 1
How comfortable are you dealing with upset customers?
Acudí a una entrevista en CVS Health (Fort Lauderdale, FL)
Entrevista
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you had to handle a difficult call
Me postulé en línea. Acudí a una entrevista en CVS Health (Richmond, VA) en mar 2026
Entrevista
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions