The website had captured information then cliched up in the process. I had to create a new profile with a different email address to overcome this. I spoke with 2 different hiring representatives. The second rep did not refer me back to the first rep. Information prior to onsite interview was missing. Three days passed without word. Somebody in recruting or HR or both dropped the ball. I was referred to website training and got lost in the maze of clicks and drop down menus. I had to go to the onsite store marketing manager to explain. From there, an appointment was confirmed, interview completed with skills test, resume review, employment background check verified. The people in remote locations were pleasant but assumed knowledge of systems. The second recruiter/HR ? seem to be competitive and dropped the ball. Perhaps, hiring process is seemless in theory but this was not my experience. Onsite supervisor seemed to be in a holding pattern, awaitng corporate. The supervisor handled the situation well, though obviously concerned of other pressing responsibilities.