Me postulé en persona. El proceso tomó 3 semanas. Acudí a una entrevista en CIBC (Toronto, ON) en ago 2021
Entrevista
Quick, precise, want to make you know how to navigate their website, as they will be teaching you various systems . They are very easy going show you knowledge in how to find information.
Preguntas de entrevista [1]
Pregunta 1
Do you know how to compare certain cards to give you client the best option for there situation.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc