Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en CIBC (Calgary, AB) en jun 2024
Entrevista
I applied through cibc career website. Get email from recruiter and after initial interview by recruiter, a final interview by branch manager and a senior staff member about half hour long
Preguntas de entrevista [1]
Pregunta 1
How did u handle difficult situation
A time when you have problem with your colleague
Many customer service situational questions
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc