Me postulé en línea. Acudí a una entrevista en CIBC
Entrevista
The interview consisted of following steps: Application Review and was asked for assessment and then got a call for Initial Interview with HR and there was Final Interview with Manager.
Preguntas de entrevista [1]
Pregunta 1
How will you handle a situation where you are unaware about the process?
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc