Me postulé en línea. Acudí a una entrevista en CIBC (Salt Spring Island, BC) en jul 2023
Entrevista
First, there is a phone interview with the recruiter, the next stage is a video conference. Each stage of the interview lasts about 30 minutes. Everything is clear and professional.
Preguntas de entrevista [1]
Pregunta 1
The key question was about experience in identifying customer needs.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc