Tedious, lots of tests, the whole process is very lengthy for a low level position. Wasn't impressed by the whole thing but it's probably industry related. Would not apply again. I'm not convinced that psychometric tests are useful.
Preguntas de entrevista [1]
Pregunta 1
What would make you a great customer representative?
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc