Me postulé a través de un reclutador. Acudí a una entrevista en CIBC (Kelowna, BC)
Entrevista
telephone interview and then personal interview with very mundane customer service questions etc.very routine behaviorial questions. most interested whether one can work the week end shifts and lae evening timmings of sone of the brances.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc