Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en CIBC
Entrevista
First, the recruiter emailed me to schedule a phone interview and then face to face with the branch manager. The in branch interview was basically the same questions as in the phone interview.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc