Me postulé en línea. Acudí a una entrevista en CIBC (Toronto, ON)
Entrevista
First applied on-line, then got a call from HR recruiter, had an telephone interview.. went successful and then was given an opportunity to meet the managers at the branch for an in-person interview
Preguntas de entrevista [1]
Pregunta 1
-strengths & weaknesses
-why cibc
-what you bring to the table
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc