Me postulé a través de otra fuente. El proceso tomó 3 meses. Acudí a una entrevista en CGI (Bengaluru) en abr 2016
Entrevista
Mostly about ITIL basics and day to day business activities BAU. Major incident management role
Difference between critical and high priority, KPIs, CMDB, KEDB, How CI is useful?
stages of ITIL lifecycle,
Preguntas de entrevista [1]
Pregunta 1
Basic ITIL process
Configuration Item knowledge
Business as usual process
