Acudí a una entrevista en CCI Call Centres (Durban) en may 2026
Entrevista
I thought I was fast, but seeing the timer tick down taught me to focus under pressure. Then came the mock call — the part I was most nervous about. They gave me a scenario: an angry customer whose internet wasn’t working. I took a deep breath, used the phrases they taught me in training, and stayed calm. By the end, the interviewer said, “Good empathy.” I felt proud.
Otras evaluaciones sobre las entrevistas para el cargo de Call Center Agent en CCI Call Centres
The process for me was really helpful in terms of me finding out my hidden talents and it also helped me get over my fear of not being confident enough so that was pretty exciting for me
Me postulé en persona. El proceso tomó 2 días. Acudí a una entrevista en CCI Call Centres (Umhlanga) en may 2026
Entrevista
First we had a group screening which determined which organization is best based on introductions.
After we had a second interview, which determines if we passed.
We then did assessments which determined typing and literacy skills then we registered fingerprints.
Me postulé a través de un reclutador. Acudí a una entrevista en CCI Call Centres (Umhlanga) en may 2026
Entrevista
The process includes applying with your resume CV, completing assessments, attending an interview, answering customer service questions, and, if successful, receiving training sms. Then after that you start career training.
